GUIDE Pharmacy & clinics

WhatsApp for pharmacies: refills, orders and reminders on autopilot.

Let patients send prescriptions, get refill reminders and order updates on WhatsApp, while your staff answer from one shared inbox.

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✓ Official WhatsApp Business API✓ Free plan✓ Hindi & English support

Quick answer

Pharmacies use WhatsApp Business API to accept prescription photos, confirm orders, send monthly refill reminders and delivery updates, and answer stock questions with a chatbot. Utility updates are low-cost and replies within 24 hours are free.

Updated 23 Oct 2026 · AutoChatly team

What you get

Everything you need, in one place.

Prescription orders

Patients send a photo of their prescription; your team confirms availability and price in the chat.

Refill reminders

Automatic monthly reminders for regular medicines bring patients back without calls.

Delivery and payment

Share order status and a UPI payment link in the same conversation.

How it works

Live in 3 simple steps.

Create your free account

Name, email and WhatsApp number. You land in your dashboard on the Free plan in 30 seconds.

Connect WhatsApp with Facebook

Let AI set you up

AI writes your first templates and auto-replies from your website, then you send your first campaign.

Pricing

Simple plans in rupees.

Free

₹0 forever

500 contacts
1 team member
2 chatbot flows

Start free

Startup

₹3,999 /month

10,000 contacts
2 team members
5 chatbot flows

Get started

Growth

₹8,999 /month

50,000 contacts
5 team members
15 chatbot flows

Get started

Business

₹19,999 /month

2,00,000 contacts
20 team members
50 chatbot flows

Get started

Prices in INR, taxes as applicable. Meta's WhatsApp message charges are billed separately.

Talk to us

Get a free WhatsApp growth plan.

Leave your details and our team will WhatsApp you within working hours with a setup plan for your business.

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FAQ

Questions, answered.

Is WhatsApp safe for pharmacy orders?

The WhatsApp Business API uses end-to-end encrypted messaging between the customer and your business. Limit access to staff who need it through team roles.

Can I send medicine refill reminders on WhatsApp?

Yes, to customers who opted in. Reminders are sent as utility templates, which cost less than marketing messages.

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Start growing on WhatsApp today.

Create your free account in 30 seconds. No credit card needed.

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