Welcome a new customer
Send right after someone saves your number or buys for the first time.
Hi Priya, welcome to [Your business]! 🙏
We are happy to have you with us. Save this number to get updates, offers and quick support right here on WhatsApp.
नमस्ते Priya, [Your business] में आपका स्वागत है! 🙏
अपडेट, ऑफ़र और तुरंत मदद के लिए यह नंबर सेव कर लीजिए।
Show me offersTalk to us
Order confirmed
Confirm an order as soon as it is placed.
Hi Rahul, your order #1045 with [Your business] is confirmed. Total amount: ₹1,299.
We will message you here when it is on the way.
नमस्ते Rahul, [Your business] पर आपका ऑर्डर #1045 कन्फ़र्म हो गया है। कुल राशि: ₹1,299।
ऑर्डर भेजते ही हम आपको यहीं बताएँगे।
Order on the way
Tell the customer their order has left.
Good news Rahul! Your order #1045 is on the way and should reach you by 24 Nov.
Team [Your business]
खुशख़बरी Rahul! आपका ऑर्डर #1045 भेज दिया गया है और 24 Nov तक पहुँच जाएगा।
टीम [Your business]
Payment reminder
Remind about a pending bill or invoice.
Hi Anita, this is a reminder from [Your business] that ₹2,500 is due on 30 Nov for invoice INV-221.
Please ignore this message if you have already paid.
नमस्ते Anita, [Your business] की ओर से याद दिलाना था कि बिल INV-221 के ₹2,500 की देय तिथि 30 Nov है।
अगर आपने भुगतान कर दिया है तो इस संदेश को अनदेखा करें।
Payment received
Thank the customer after a payment.
Hi Anita, we have received your payment of ₹2,500 for invoice INV-221. Thank you!
Team [Your business]
नमस्ते Anita, invoice INV-221 के लिए आपका ₹2,500 का भुगतान मिल गया है। धन्यवाद!
टीम [Your business]
Appointment reminder
Remind a customer of a booking a day before.
Hi Meera, this is a reminder of your appointment at [Your business] on 25 Nov at 11:30 AM.
Reply below to confirm or reschedule.
नमस्ते Meera, [Your business] में आपकी अपॉइंटमेंट 25 Nov को 11:30 AM बजे है।
कन्फ़र्म या समय बदलने के लिए नीचे जवाब दें।
ConfirmReschedule
Ask for feedback
A day after a purchase or visit.
Hi Priya, thank you for choosing [Your business]! How was your experience with us?
Your feedback helps us serve you better.
नमस्ते Priya, [Your business] को चुनने के लिए धन्यवाद! आपका अनुभव कैसा रहा?
आपकी राय से हमें और बेहतर करने में मदद मिलती है।
Loved itIt was okayNot happy
Festival offer
Diwali, Holi, Eid, New Year and other sale days.
Hi Priya, celebrate Diwali with [Your business]! 🎉
Get 20% off on your next order. Offer valid till 5 Nov, so do not miss it!
नमस्ते Priya, Diwali मनाइए [Your business] के साथ! 🎉
अगली ख़रीद पर 20% की छूट। ऑफ़र 5 Nov तक।
Shop nowNot interested
We miss you
Win back customers who have not bought in a while.
Hi Rahul, it has been a while! We miss you at [Your business].
Here is 15% off on your next order, just for you. Valid till 30 Nov, so use it soon!
नमस्ते Rahul, काफ़ी समय हो गया! [Your business] आपको याद कर रहा है।
अगली ख़रीद पर आपके लिए 15% की छूट, 30 Nov तक।
Show meNot now
Authentication
Every business
Login / OTP code
Send one-time passwords for login or verification.
482913 is your verification code. For your security, do not share this code.
482913 आपका वेरिफ़िकेशन कोड है। अपनी सुरक्षा के लिए यह कोड किसी से साझा न करें।
Copy code
Utility
Pharmacy & clinic
Medicine refill reminder
Before a customer’s monthly medicines run out.
Hi Sharma ji, your medicines from [Your business] (monthly BP medicines) may run out around 28 Nov.
Reply REFILL and we will keep your order ready.
नमस्ते Sharma ji, [Your business] से ली गई आपकी दवाइयाँ (monthly BP medicines) लगभग 28 Nov तक ख़त्म हो सकती हैं।
REFILL लिखकर भेजें, हम ऑर्डर तैयार रखेंगे।
REFILLCall me
Utility
Pharmacy & clinic
Order ready for pickup
When a prescription order is packed.
Hi Sharma ji, your order #RX-310 is packed and ready at [Your business].
You can pick it up today till 9 PM, or reply HOME for home delivery.
नमस्ते Sharma ji, आपका ऑर्डर #RX-310 [Your business] पर तैयार है।
आज 9 PM तक ले जा सकते हैं, या होम डिलीवरी के लिए HOME लिखें।
HOMEI will pick up
Utility
Pharmacy & clinic
Doctor appointment booked
Confirm a clinic or lab booking.
Hi Meera, your appointment with Dr. Gupta at [Your business] is booked for 25 Nov, 6:00 PM.
Please arrive 10 minutes early and bring your old reports.
नमस्ते Meera, [Your business] में Dr. Gupta के साथ आपकी अपॉइंटमेंट 25 Nov, 6:00 PM के लिए बुक है।
कृपया 10 मिनट पहले आएँ और पुरानी रिपोर्ट साथ लाएँ।
Utility
Pharmacy & clinic
Lab report ready
When test results are available.
Hi Meera, your blood test report is ready at [Your business].
Reply REPORT to get it on WhatsApp, or collect it from the counter.
REPORT
Marketing
Pharmacy & clinic
Health check-up offer
Promote check-up packages or discounts.
Hi Sharma ji, stay healthy with [Your business]! 💊
Get a full body check-up at just ₹999 this week. Home sample collection available.
Book nowNot now
Marketing
E-commerce / D2C
Abandoned cart reminder
A few hours after a customer leaves items in the cart.
Hi Kavya, you left the cotton kurta in your cart at [Your business].
Complete your order today and get free delivery. Need help? Just reply here.
Complete orderI need help
Confirm cash-on-delivery order
Cut fake COD orders by asking customers to confirm.
Hi Kavya, please confirm your cash-on-delivery order #2210 of ₹799 from [Your business].
Tap a button below so we can ship it.
नमस्ते Kavya, [Your business] से आपका कैश-ऑन-डिलीवरी ऑर्डर #2210 (₹799) कन्फ़र्म करें।
भेजने के लिए नीचे बटन दबाएँ।
Confirm orderCancel order
Order delivered
When the courier marks the order delivered.
Hi Kavya, your order #2210 from [Your business] has been delivered.
If anything is wrong with it, reply here within 7 days.
Return / refund update
Keep customers posted on returns.
Hi Kavya, your refund of ₹799 for order #2210 has been processed by [Your business].
It should reach your account in 5–7 working days.
Marketing
E-commerce / D2C · Retail & kirana
New arrivals
Announce a new collection or stock.
Hi Kavya, fresh winter collection just arrived at [Your business]! ✨
Be the first to pick your favourites before they sell out.
Show meNot now
Grocery order ready
When a WhatsApp grocery order is packed.
Hi Gupta ji, your order from [Your business] is packed. Bill amount: ₹640.
It will reach you in about 30 minutes. Thank you for ordering!
नमस्ते Gupta ji, [Your business] से आपका सामान पैक हो गया है। बिल: ₹640।
लगभग 30 minutes में पहुँच जाएगा।
Marketing
Retail & kirana
Weekly deals
Share this week’s best prices.
Hi Gupta ji, this week at [Your business]: atta 10 kg at ₹399 and oil 1 L at ₹139.
Order on WhatsApp and get home delivery. Offer valid till Sunday only.
नमस्ते Gupta ji, इस हफ़्ते [Your business] पर: atta 10 kg at ₹399 and oil 1 L at ₹139।
WhatsApp पर ऑर्डर करें, घर पर डिलीवरी। ऑफ़र Sunday तक।
Order nowNot now
Credit (udhaar) reminder
Politely remind about pending credit.
Hi Gupta ji, your pending balance at [Your business] is ₹1,150 as of 20 Nov.
You can pay by UPI or at the shop. Thank you!
नमस्ते Gupta ji, 20 Nov तक [Your business] पर आपका बकाया ₹1,150 है।
UPI से या दुकान पर भुगतान कर सकते हैं। धन्यवाद!
Marketing
Coaching & education
Admission enquiry reply
Follow up with parents or students who enquired.
Hi Mr. Verma, thank you for your interest in Class 10 Maths at [Your business].
New batches start on 1 Dec. Reply to book a free demo class.
Book demoSend fees
Utility
Coaching & education
Class reminder
Remind students of a class or test.
Hi Aarav, reminder from [Your business]: the Physics test is on 26 Nov at 4 PM.
Please be on time.
नमस्ते Aarav, [Your business] की ओर से याद दिला रहे हैं कि the Physics test का समय 26 Nov at 4 PM है।
कृपया समय पर आएँ।
Utility
Coaching & education
Fee reminder
Monthly or term fee reminder.
Hi Mr. Verma, the December fee of ₹3,000 at [Your business] is due on 5 Dec.
Please ignore this message if already paid.
नमस्ते Mr. Verma, [Your business] की December फ़ीस ₹3,000 की देय तिथि 5 Dec है।
अगर जमा कर दी है तो इस संदेश को अनदेखा करें।
Utility
Coaching & education
Test result
Share marks after a test.
Hi Mr. Verma, Aarav scored 42/50 in the weekly Maths test at [Your business].
Reply if you would like to talk to the teacher.
Site visit confirmed
Confirm a scheduled property visit.
Hi Mr. Singh, your site visit to Green Valley Phase 2 with [Your business] is confirmed for Sunday, 11 AM.
Our executive will call you before the visit.
ConfirmReschedule
New project launch
Announce a new project to interested buyers.
Hi Mr. Singh, [Your business] is launching 2 & 3 BHK homes in Sector 21. 🏡
Pre-launch prices start at ₹45 lakh. Reply to get the brochure.
Send brochureBook site visit
Instalment reminder
Remind buyers about a payment milestone.
Hi Mr. Singh, your instalment of ₹2,50,000 for unit B-704 with [Your business] is due on 10 Dec.
Please ignore this message if already paid.
Utility
Restaurant & food
Table booking confirmed
Confirm a reservation.
Hi Nikhil, your table for 4 at [Your business] is booked for Saturday, 8 PM.
See you soon!
नमस्ते Nikhil, [Your business] पर 4 लोगों के लिए आपकी टेबल Saturday, 8 PM के लिए बुक है।
जल्द मिलते हैं!
Utility
Restaurant & food
Food order out for delivery
When the rider leaves.
Hi Nikhil, your order #580 from [Your business] is out for delivery and will reach you in about 25 minutes.
Enjoy your meal!
Booking confirmed
Confirm a salon, spa or trainer slot.
Hi Riya, your hair spa at [Your business] is booked for Friday, 5 PM.
Reply below if you need to change the time.
नमस्ते Riya, [Your business] पर आपकी hair spa बुकिंग Friday, 5 PM के लिए पक्की है।
समय बदलना हो तो नीचे जवाब दें।
ConfirmReschedule
Membership renewal
Before a gym or salon membership ends.
Hi Riya, your 3-month gym membership at [Your business] ends on 30 Nov.
Reply RENEW to continue without a break.
RENEWCall me
Marketing
Salon, spa & gym
Pamper offer
Weekday or seasonal offers.
Hi Riya, treat yourself at [Your business]! 💆
Facial + head massage at ₹999, this week only. Reply to book your slot.
Book nowNot now
Marketing
Marketing agency
Lead follow-up
Reply to leads from ads or forms.
Hi Ankit, thanks for your enquiry about Instagram ads with [Your business].
When is a good time for a quick 10-minute call?
Call me todaySend details
Monthly report ready
Tell clients their report is ready.
Hi Ankit, your October marketing report from [Your business] is ready.
Reply REPORT and we will share it here.
REPORT
Utility
Marketing agency · Real estate · Coaching & education
Meeting reminder
Remind about a call or meeting.
Hi Ankit, reminder of your meeting with [Your business] on 26 Nov at 3 PM.
Reply below if you need to reschedule.
ConfirmReschedule