WhatsApp formatting cheat sheet
- Bold:
*text*. Use it for the offer or the one thing you want noticed. - Italic:
_text_. Good for dates and small print. - Strikethrough:
~text~. Show the old price next to the new one. - Monospace:
```text```. Coupon codes and order IDs are easier to copy. - Inline code:
`text`, lists: start a line with-or1., quote: start a line with>.
Writing messages customers actually read
Put the reason to read in the first line, because that's all the notification shows. Bold one thing, not everything. Keep it under about 60 words, end with a single clear action ("Reply YES", "Tap to order"), and only send offers to people who agreed to hear from you.
Need approved templates to send at scale? Browse our free WhatsApp message templates in English and Hindi.